Welcome to Rose Laces! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. General Information
This website is operated by Rose Laces. Throughout the site, the terms “we”, “us”, and “our” refer to Rose Laces. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms.
2. Products & Descriptions
We make every effort to display our products as accurately as possible. However, colors may vary slightly due to different screen settings or lighting. All items are handmade or sourced with care, and minor variations may occur.
We reserve the right to:
- Modify or discontinue products at any time
- Limit the quantities of any product or service
- Refuse any order you place with us
3. Pricing & Payments
All prices are listed in INR and are subject to change without notice. We accept payment through secure, trusted third-party payment gateways.
We are not responsible for any fees or charges applied by your payment provider or bank.
4. Order Processing & Shipping
We aim to process and ship orders within 2–10 business days. Shipping times may vary based on your location.
We are not responsible for:
- Delays caused by postal services or customs
- Incorrect shipping information provided by the customer
- Lost or stolen packages after dispatch
5. Returns & Refunds
Please refer to our Refund & Return Policy for full details on how to return or exchange an item.
6. Intellectual Property
All content on this site — including logos, images, product names, designs, and text — is the intellectual property of Rose Laces and may not be used or copied without our permission.
7. Customer Conduct
By using our site, you agree not to:
- Use our products for any illegal or unauthorized purpose
- Harass, abuse, or harm our staff or other customers
- Upload harmful or misleading content on our platform or social media
8. Privacy
We respect your privacy. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use (or misuse) of our products. Use all items as intended, especially those with small parts that may pose a risk to children.
10. Changes to These Terms
We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our site means you accept any updated Terms.
11. Contact Us
For any questions regarding these Terms, please reach out to us: